Thank you for visiting Photographic Aesthetics of Failure by Erica Basta. Here is a list of details you'll need to know before browsing the website and placing an order with us.
Payment via debit/credit card and Paypal are accepted. To use a debit or credit card, simply enter your card information when prompted, and your account will be securely charged.
You have 14 days upon receipt of your work to apply for a refund. When asking for a refund, please email firstname.lastname@example.org, specify a reason why, and return the work in the condition in which it arrived. All deliveries of Original Works are tracked and insured, a similar service must be used if you wish to return your order to us.
Please allow up to 7 working days for us to process your order prior to shipping. Working days exclude weekends and public holidays. All orders are delivered by National or International couriers . They are tracked and will require a signature. You may prefer to choose a delivery address where you know someone will be available to accept the delivery.
If you live in a remote area, your order may incur a delivery surcharge of £17.50. Please allow extra time for your order to arrive if you live in a remote area.
We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.
For any further assistance, please get in touch at email@example.com.
1. What information do we collect from you?
The information you give us may include your name and contact details, including address, telephone number, and email address, as well as your payment information. This occurs when you place an order on our online shop or email us your information in regards to an order.
Information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information.
2. How do we use your information?
We may use your information to provide goods and services that you have requested, and to communicate with you about those goods and services; to operate our site; to comply with applicable law; and as otherwise permitted by applicable law.
3. How do we share your information?
We may disclose your personal information to partners who supply services to you on our behalf, and who need to process personal information in the provision of such services. When you request goods and services from us, you are consenting to the disclosure of your personal information to our partners who may provide such goods and services under contract and guarantee to our satisfaction that they have sufficiently robust processes in place to ensure the security of your personal information whilst it is in their care.
Other than this, we will not disclose any of your personal information to any other third parties without your consent.
4. How long will we keep your information?
We will hold your information on our system only for as long as is necessary – such as fulfilling a request for goods and services. After that timeframe, your information will be securely deleted, or in some cases, anonymised.
5. What are your rights?
You are entitled to see copies of all personal information held by us, and to amend, correct, or delete such data. You can also limit, restrict, or object to the processing of your data. When you get in touch, we will come back to you as soon as possible, and where possible within one month. If your request is more complicated, it may take a little longer to come back to you.
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help you to get the most out of your visit to our website.
We may collect information about your computer including, where available, your IP address, operating system, and browser type for system administration as part of our audit trail process. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer. Please note you may not be able to take full advantage of our website if you do so.
Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user’s computer, cookies do not personally identify users and passwords, and credit card information are not stored in cookies.